Terms of Use

1. Agreement to Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and OCLauncher, a company incorporated in Hong Kong SAR ("OCLauncher", "we", "us", "our").

By creating an account, subscribing to a plan, or otherwise using the OCLauncher website at oclauncher.com and associated services (collectively, "the Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

OCLauncher provides a managed platform for deploying and operating personal AI agent instances on Cloudflare's edge network. The Service includes:

• Provisioning and management of isolated AI sandbox environments
• AI agent access via Anthropic's API (using a platform-provided key or your own key)
• Integration with third-party messaging platforms (Telegram, Discord, Slack)
• Persistent storage for sandbox data
• A web-based dashboard for managing instances and billing

3. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent that you meet this requirement. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

4. Accounts

4.1 Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

4.2 Account Security

You agree to notify us immediately at support@oclauncher.com if you suspect unauthorised access to your account. We are not liable for losses arising from unauthorised use of your account where you have failed to safeguard your credentials.

4.3 Account Termination

You may close your account at any time by contacting us. Upon termination, your AI instances will be destroyed and associated data deleted in accordance with our Privacy Policy.

5. Subscription and Payment

5.1 Pricing

Access to the Service requires a paid subscription. Current pricing is displayed on our website. We reserve the right to change pricing with 30 days' notice. Price changes take effect at the start of your next billing cycle.

5.2 Billing

Payments are processed by Stripe, Inc. By subscribing, you authorise us to charge your payment method on a recurring basis. You agree to Stripe's terms of service.

5.3 Cancellation and Refunds

You may cancel your subscription at any time via the billing portal. Cancellation takes effect at the end of your current billing period. Upon cancellation, your AI instances will be destroyed at the end of the paid period.

7-Day Money-Back Guarantee: New subscribers may request a full refund within 7 calendar days of their initial subscription purchase, no questions asked. This guarantee applies to first-time subscriptions only and does not cover renewals, re-subscriptions, or accounts terminated for policy violations. Refund requests outside the 7-day window are reviewed on a case-by-case basis. For full details, see our Refund Policy.

5.4 Failed Payments

If a payment fails, we may retry the charge and/or suspend your access to the Service until the outstanding balance is resolved. Instances may be suspended or destroyed after prolonged non-payment.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Generate, store, or transmit content that is unlawful, defamatory, threatening, or harassing
• Generate content that exploits minors or constitutes child sexual abuse material
• Attempt to gain unauthorised access to other users' sandboxes or data
• Interfere with or disrupt the Service or its underlying infrastructure
• Use the Service for cryptocurrency mining
• Circumvent usage limits, rate limits, or access controls
• Resell or redistribute access to the Service without our written consent
• Use the AI agent to impersonate real individuals for deceptive purposes
• Generate spam, phishing messages, or other unsolicited bulk communications

We reserve the right to suspend or terminate accounts that violate these restrictions without notice or refund.

7. API Keys and BYOK

7.1 Platform Key

By default, your AI instance uses a platform-provided Anthropic API key. Usage is subject to rate limits and fair-use policies that we may adjust.

7.2 Bring Your Own Key (BYOK)

You may optionally provide your own Anthropic API key. When using BYOK:

• Your key is encrypted at rest using AES-GCM 256-bit encryption
• You are responsible for the costs incurred on your Anthropic account
• You must ensure your use complies with Anthropic's usage policies
• We do not monitor, log, or store the content of your AI conversations

8. Data and Content

8.1 Your Data

You retain ownership of all data you upload to or generate through the Service ("User Data"). We do not claim any intellectual property rights over your User Data.

8.2 Licence to Us

You grant us a limited, non-exclusive licence to process your User Data solely as necessary to provide and maintain the Service.

8.3 AI-Generated Content

Content generated by your AI agent is subject to Anthropic's usage policies. You are responsible for reviewing and verifying AI-generated content before relying on or distributing it.

8.4 Backups

While we provide persistent storage, you are responsible for maintaining your own backups of important data. We are not liable for data loss resulting from infrastructure failures, account termination, or service discontinuation.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control. We will make reasonable efforts to notify users of planned downtime.

10. Intellectual Property

The Service, including its design, code, branding, and documentation, is owned by OCLauncher and protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service unless expressly permitted.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be error-free, secure, or available at all times, or that AI-generated content will be accurate, complete, or suitable for any purpose.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OCLAUNCHER LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud or wilful misconduct.

13. Indemnification

You agree to indemnify and hold harmless OCLauncher, its officers, directors, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

14. Modifications to the Service and Terms

14.1 Service Changes

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice for material changes that affect your use.

14.2 Terms Changes

We may update these Terms from time to time. Material changes will be communicated by posting the revised Terms with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR. The parties agree to first attempt to resolve disputes through good-faith negotiation before commencing legal proceedings.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and OCLauncher regarding the Service, superseding any prior agreements.

18. Contact

For questions about these Terms:

OCLauncher
Email: legal@oclauncher.com
Hong Kong SAR